Case studies
Trello
✨ Highlights
Led a team of 25+ designers while operationalizing experience quality across the organization.
Free & Premium
✨ Highlights
Owned the end-to-end delivery of Atlassian Free and Premium plans across Jira and Confluence.
Confluence
✨ Highlights
Grew design from 3 to 12+ designers while reinventing Confluence Cloud as a modern, collaborative workspace.
Bitbucket
✨ Highlights
Managed a small and scrappy team while delivering numerous key wins for Bitbucket customers and the business.
Ubisoft
✨ Highlights
Led the delivery of Uplay, Ubisoft's social gaming platform across mobile, web and console.
Electronic Arts
✨ Highlights
Owned the end-to-end design of Pogo.com while contributing to EA's first foray into mobile gaming.
Practices
Systems thinking
Methods for delivering consistent, usable experiences by focusing on the system before the cogs.
Top task mapping
Plotting top tasks against a future of work framework to better understand opportunities for machine learning.
Team charter workshop
Defining a team's purpose and values while fostering a shared understanding and sense of connection.
Design team maturity
Achieving design team maturity through shared ownership and accountability of goals and outcomes.
Customer journeys
Aligning teams by defining and connecting with customer pain points and opportunities.
Design sprints
Structured 3-day or 5-day workshops designed to inspire teams and validate new ideas and prototypes.
Copy cat mapping
Mapping a product's information architecture and navigation to a competitor's to generate new ideas.
Core action diagrams
Conceptualizing the core actions within a system one action at a time.